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Medical Practice Front Desk Success

  • Wednesday, April 12, 2023
  • 1:00 PM - 4:00 PM
  • Virtual Presentation


Registration is closed

Medical Practice Front Desk Success

This basic-level course explains the scope of medical front office operations.
Participants will learn how their connection with patients can have dramatic
results. Learn how to relay financial policies and maintain security standards.
Difficult communication scenarios and practice workflow challenges will
also be addressed.

Class Highlights:

• Establish how quality of care on the front line is an important benchmark
of the practice performance and success.
• Discuss communication techniques that enhance the patient experience
and protect the practice’s bottom line.
• Define processes that improve collection efforts and protect PHI.
• Share productivity enhancement strategies, and tips to combat stress.

3 CEUs

See PMI flyer for additional details!

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