Description: Technology has evolved rapidly. Human adaptation to these changes has not only lagged behind but is unlikely to catch up without active ways of dealing with information explosion and clinician work expectation explosion. Leadership training in healthcare has not included understanding the impact of chronic and unnecessarily high occupational stress that is ever increasing. Occupational stressors are those expected in the calling of medicine but now grafted on are increasing amounts of busy work that does not directly relate to taking care of patients, all in a setting of less resources and more pressure from the business of medicine. This chaotic and toxic work environment affects the quality and safety of the patient’s healing environment. Understanding basics about human factors and ergonomics as a healthcare leader can prevent or decrease the risk of causing conditions for latent medical error and clinician burnout. Incorporating strategic ways to acknowledge and work with human limitations will be covered during this presentation with practical examples of application.
Michael R. Privitera, MD, MS
Dr. Privitera is Professor of Psychiatry at University of Rochester Medical Center (URMC), and Medical Director, Medical Faculty and Clinician Wellness Program, which works on individual and organizational interventions to reduce clinician burnout. He received a Patient Safety Award 2018-2019 from his malpractice carrier MCIC. The goal of this project was to deliver a Human Factor-Based Leadership curriculum that uses an Integrated Model of Patient Safety and Staff wellbeing which was developed over a six year period. The outcome of this project helped leaders identify and reduce latent conditions in healthcare systems that contribute to error and clinician burnout.
He was Chair 2015-2019, Medical Society of the State of New York Task Force on Physician Stress and Burnout and stepped down from this position to focus upon making better known the connection of clinician wellbeing to patient wellbeing.
Ximedica Director of Design Research
As the Director of Design Research at Ximedica, Kate works with academic, clinical, and industry partners to develop medical devices and clinical environments that are compatible with human cognitive capabilities. Her research specialties include ethnography, contextual inquiry, human factors and usability assessments, business strategy, and workflow analyses. Her academic specialties include cognitive ergonomics, cognitive control, team cognition, decision making, and data analytics. She earned her degrees in neuroscience and cognitive neuroscience from Colby College in Maine and the University of Utah, respectively.
Program Flyer: Grand Rounds-Intergrating Patient Safety-May 2021.pdf