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  • Grand Rounds: Shouting Doesn't Help!

Grand Rounds: Shouting Doesn't Help!

  • Thursday, August 01, 2019
  • 7:30 AM - 8:30 AM (EDT)
  • MCMS, 132 Allens Creek Rd., Rochester, NY 14618
  • 35


  • Unlimited staff
  • Per person

Registration is closed

One of 10 patients has some form of hearing loss.  In addition electronic devices will be described to supplement hearing aids and cues to better identify hearing loss will be offered.  Effective communication with the healthy care provider is a goal for many patients with hearing loss. You will learn regarding various options to improve communication with your patient who has hearing loss, including caption phones and face masks.

In this program you will learn: 

  • How to use different communication strategies with patients who have hearing loss, including telephone communication

  • How to use devices when hearing aids are not enough


Presenters include:

Dr. Bess Herbert is a family physician with hearing loss acquired in infancy.  She has severe to profound hearing loss in her right ear and wears a hearing aid.  She has no usable hearing in her left ear.  Originally from Soviet Union Republic, Latvia, she immigrated to Rochester, NY in 1990. She completed her family medicine residency at Forbes Family Practice Residency after finishing University of Rochester School of Medicine. Currently, she is working at Huther Doyle Chemical Dependency Clinic,  Anthony Jordan Health Primary care clinic and Anthony Jordan Health Medication Assisted Treatment clinic.

Daniel Brooks was was born with a severe to profound hearing loss and was not diagnosed until he was almost four (4) years of age.  In early childhood, Daniel was received therapy in an effort to be mainstreamed and ultimately live a “normal” life in the hearing world.  With much support of his parents and others he graduated from S.U.N.Y at Buffalo with a Bachelor’s of Arts in 1996.  Throughout life he has learned how to use various assistive devices, public assistance, trial & error and other techniques to navigate everyday life. Daniel is the President of Hearing Loss Association of America (HLAA) Rochester Chapter and the Co-Chair of Healthy Living with Hearing Loss (HL2).  His goal is to provide research, support, education and advocacy on the topic of hearing loss.  

Mary C. Chizuk RN MS Ed lost her hearing due to an autoimmune disease at the age of 27 and is a bilateral hearing aid user.  Now retired, Mary had formerly worked as a Geriatic Care Manager in Primary Care at the Rochester VA, and has been faculty at the Health Science Department at Brockport College.  She has been a presenter at several conferences locally and nationally, including the HLAA 2019 National Convention, the NYSFMP Conference in 2019, and the Rochester Chapter HLAA Program in 2019.  She is a founding member of HL2 and currently serves as co-chairperson.  


MCMS may photograph this event for marketing purposes.  Unless this permission is revoked in writing to MCMS, by virtue of their attendance, all program participants agree to the use of the event photo in MCMS marketing.
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