Medical Secretary at Ogden Pediatrics

Thursday, June 04, 2026 12:23 PM | Jennifer Casasanta (Administrator)

At Ogden Pediatrics, we are looking for a medical secretary to perform the following duties:

Responsibilities & Duties

  • Provides secretarial support such as answering telephones, scheduling appointments, assisting patients checking in and out, making follow-up appointments.
  • Check patients in, verify demographics and insurance information, collect copay or balance due.
  • Answers telephone calls and directs call to appropriate person; send triages as needed.
  • Monitors reception area and patient flow
  • Schedules specialist appointments and procedures including laboratory and radiology appointments as appropriate.
  • Processes referrals and prior authorizations
  • Prepares patients medical records; utilizes all aspects of electronic medical records.
  • Monitor inbound faxes and route accordingly, as well as sending outbound faxes.
  • Sorts and distributes incoming and outgoing mail.
  • Place reminder calls to patients.
  • Verify insurance eligibility, as well as update insurance information in computer. 
  • Research unpaid claims and insurance open items, investigate and take steps to resolve any claim issues, then resubmitting to seek payment from insurance companies.
  • Add new patients in the computer.
  • Performs miscellaneous job-related duties as assigned.

VALUES:

Maintains patient confidentiality and respect for all individuals in the practice. Conducts work in a team oriented fashion.

If you are interested in receiving additional information regarding the position, please contact Karen Burnett at (585) 594-9254 or please send your resume to kburnett@ogdenpediatrics.com

Thank you.



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