MCMS Cancellation Policy: Cancellation requests must be sent to Ronaele King via e-mail with “Cancellation Request” in the subject line. Correspondence must include event title, date and time, registrant’s name, and payee’s contact information. If cancellation notice is provided at least 7 days prior to the scheduled event, a refund may be requested, minus a 20% processing fee. If cancellation notice is provided at least 1 day prior to the scheduled event, a credit voucher will be issued for the full amount paid that may be used by anyone in the practice within one year of the original event date. Questions? Please contact Ronaele King via e-mail or by phone at (585) 473-7573.