New Center Gives People in Need Round-the-Clock Access to Help for Substance Use Disorders

Friday, November 03, 2017 11:10 AM | Carol Burke (Administrator)

Open Access, located at 1350 University Ave in Rochester, officially opened yesterday with a ribbon cutting ceremony. Open Access began in August with limited hours, hours have since been expanded to seven days a week from 4-10pm. By next year Open Access will be staffed 24/7.

 This first of its kind collaborative staffing model will provide an immediate evaluation for individuals walking in with a Substance Use Disorder determining their appropriate level of care. Staff will then identify the first available treatment slot and assist with any insurance or transportation barriers. The goal is to get more rapid access to treatment services.

 Patients can walk in during open hours or call Open Access at (585) 627-1777.

 Physicians can provide patients with a copy of the Monroe County Opioid Task Force Resource Brochure, they can encourage their patients to seek help through Open Access if patient is in need of immediate treatment. The physician can also share both treatment resources via NCADD-RA’s Monroe County Treatment Provider listing and recovery resources via NCADD-RA’s Recovery Services in Monroe County. All resources may be downloaded from the NCADD-RA website at: .

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